Privacy Policy

Swadesh Exports respects your privacy and is committed to handling personal and business information responsibly. This Privacy Policy explains what information we may collect, why we collect it, how it may be used, stored and shared, and the choices available to you.

Information We Collect

We may collect information that you provide when you:

  • Submit a trade or sourcing enquiry
  • Request product information or catalogues
  • Request samples or quotations
  • Contact our team
  • Create or use an account, where applicable
  • Communicate with us regarding products, orders or services

Information may include your name, company name, email address, telephone or WhatsApp number, country, business details, product requirements, destination market, quantity, customization requirements and other information relevant to your enquiry.

Purpose of Collection

Information may be used to:

  • Respond to enquiries and requests
  • Identify suitable products and sourcing options
  • Prepare quotations and commercial information
  • Coordinate samples and product development
  • Communicate regarding orders and shipments
  • Support quality, packaging and export coordination
  • Improve our website, services and buyer experience
  • Maintain business and transaction records

Legal Basis and Consent

Where applicable, information may be processed based on your consent, the performance of a requested service, legitimate business purposes or other lawful grounds applicable to the relevant jurisdiction.

You may withdraw consent where processing is based on consent, subject to applicable legal or contractual requirements.

Information Sharing

Information may be shared with relevant manufacturing, sourcing, logistics, technology or service partners where reasonably necessary to fulfil an enquiry or business requirement.

We do not authorize third parties to use your information for unrelated purposes.

Data Storage and Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, business records, contractual requirements, dispute resolution, security and applicable legal obligations.

International Access

Because our business involves international sourcing and trade, information may be accessed or processed across different countries where our authorized business, technology or service partners operate.

Security

We take reasonable measures to protect information against unauthorized access, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have rights relating to access, correction, deletion, restriction or objection to certain processing of your personal information.

Contact

For privacy-related questions or requests, please contact Swadesh Exports through the contact information provided on this website.

Trade & Product Updates

Receive occasional updates on new collections, buyer resources and sourcing opportunities.

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